Privacy Policy

Last updated: January 20, 2026

1. Introduction

Durem.ai ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our trading journal platform. Please read this policy carefully to understand our practices regarding your data.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Account information (name, email address, password)
  • Trading data you input (trades, notes, strategies)
  • Profile information and preferences
  • Communications with our support team
  • Payment information for premium subscriptions

3. Automatically Collected Information

When you access our Service, we automatically collect:

  • Device information (browser type, operating system)
  • Log data (IP address, access times, pages viewed)
  • Usage patterns and feature interactions
  • Cookies and similar tracking technologies

4. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments, questions, and requests
  • Analyze usage patterns to enhance user experience
  • Detect, prevent, and address technical issues

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data only in the following circumstances:

  • With your consent or at your direction
  • With service providers who assist in our operations
  • To comply with legal obligations or court orders
  • To protect rights, privacy, safety, or property
  • In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

7. Your Rights (GDPR)

If you are in the European Economic Area, you have the right to:

  • Access, correct, or delete your personal data
  • Object to or restrict processing of your data
  • Data portability (receive your data in a structured format)
  • Withdraw consent at any time
  • Lodge a complaint with a supervisory authority

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and data at any time.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at privacy@durem.ai